An Open Letter to Chipotle
Dear Chipotle,
As a loyal fan of the Chipotle franchise, I have never questioned your business practices or recipes. I can clearly see that the Chipotle franchise is run by a group of perfectionists, who always strive to be the best. I would never tempt to interfere with perfection, so I have remained silent amid years of Chipotle loyalty. However, I am becoming more and more perturbed by a pressing issue that I feel has gone unresolved for too long. Given my history of loyalty to your franchise, I feel that I have earned my right to make a suggestion that will surely lead to increased satisfaction with your product. I am proposing that chipotle implement a Burrito Incentive Program (BIP) to reward the most loyal of customers.
Posted by Jeff on January 28th, 2005 | 3 Comments


